FAQ
Here you’ll find all the answers to your questions about ticketing, accessibility, accreditation, minimum age, etc. In short, all the information you need!
TICKETS
You must let us know your choice, whether you wish to keep your ticket or request a refund.
To do so, please complete the following form.
You have until June 25 to submit your response.
If you have any specific questions, please contact us at contact@peacocksociety.fr
If you have any questions about ticketing, please consult the Shotgun help centre.
You don’t have to print out your ticket (the trees will thank you), but make sure you download it onto your mobile before the festival (to avoid network problems on site).
Access to the festival is restricted to adults (18 and over). In case of doubt, security may ask you to show proof of identity in “physical” format*.
* ID documents in digital format (cell phone) or paper format (copy of ID document) will not be accepted. No tolerance will be accepted.
Management reserves the right of entry.
Send your request to contact@peacocksociety.fr and we’ll get back to you as soon as possible.
ACCESS AND SAFETY
FVTVR & WANDERLUST
34 quai d’Austerlitz, 75013 Paris
Friday, July 10: 6:00 PM–6:00 AM
Saturday, July 11: 4:00 PM–7:00 AM
+ details here
DURING THE FESTIVAL
Pick up at the info point
THE DAY AFTER OR AFTER THE FESTIVAL
Please reach us : contact@peacocksociety.fr
Please send an email with your contact details and as many details as possible about the item in question (color, size, brand, photo if possible, etc.).
For identity documents or means of payment (ID card, passport, driving license, credit card, wallet, etc.), a document proving your identity will be requested.
All exits are final.
More infos soon
1# Disposable cameras, Polaroids
2# Cell phone batteries, headphones, smartphones.
3# Bottles/water bottles/thermos, camel bags of any size, any material except glass, emptied at the entrance.
4# Sunscreens and umbrellas of all sizes (foldable, non-foldable, small, large, etc.) except pointed tips.
5# Handbags, tote-bags, small backpacks, pouches, fanny packs, changing bags
The following are strictly forbidden on the festival site:
1# Camping equipment (tents*, barbecues*, folding chairs, hammocks, coolers*, cutlery, cans*, parasols*…)
2# Explosive or flammable substances* (fireworks and bengals, flares, smoke, candles, holi powder, confetti…)
3# Illegal substances*, alcohol*, weapons*, sharp or blunt objects, even imitation, tools…
4# Image and/or sound recorders*, portable speakers*, computers*, tablets*…
5# Drones*, laser pointers*, megaphones*, sirens, musical instruments*, selfie poles, tripods…
6# Glass bottles and containers, food (cans, metal cans, tins, etc.)
7# Distribution of leaflets, flyers, tracts, promotional posters (unless authorized), flags, banners…
8# Aerosols (perfume, spray, deodorant, spray paint…), markers…
9# Bicycles*, scooters*, scooters*, skateboards, motorcycle helmets, bicycle batteries and pumps, ….
10# Bags and backpacks larger than H 50 cm x W 30 cm x D 25 cm, suitcases of all sizes, umbrellas with pointed tips
*non-returnable items are prohibited at the festival?
A locker is located at the festival gates for helmets, large bags and equipment. Bags prohibited on the festival grounds will not be accepted.
1# Camping equipment (tent*, barbecue*, folding chair, hammock, cooler*, cutlery, canister*, parasols*…)
2# Explosive or flammable substances* (fireworks and bengals, flares, smoke, candles, holi powder, confetti…)
3# Illegal substances*, alcohol*, weapons*, sharp or blunt objects, even imitation, tools…
4# Image and/or sound recorders*, portable speakers*, computers*, tablets*…
5# Drone*, laser pointer*, megaphones*, sirens, musical instruments*, selfie poles, tripods…
6# Glass bottles and containers, food (cans, metal cans, tins…)
7# Distribution of leaflets, flyers, tracts, promotional posters (unless authorized), flags, banners…
8# Aerosols (perfume, spray, deodorant, spray paint…), markers…
9# Bicycles*, scooters*, gyrorou*, skateboards, motorcycle helmets, bicycle batteries and pumps, ….
10# Bags and backpacks larger than H 50 cm x W 30 cm x D 25 cm, suitcases of all sizes, umbrellas with pointed tips
*non-returnable items
Deposit for unauthorized items: €5 per item, in cash/cb/cashless. Please note that the deposit only holds unauthorized items, except those marked with a star*.
You can pick up your items at the festival exit. All exits are final.
Others
Free earplugs will be available at reception.
Payment by card and cash will be available.
No, festival-goers can’t bring their own food and drink.
No, 2-day passes are nominative and cannot be shared. Cutting your wristband will render it invalid if the ticket is not in your name.
It is indeed possible to take photos without permission, provided you don’t use professional equipment, in which case you’ll need to apply for accreditation.
The PEACOCK FESTIVAL team informs you that the event will be filmed. If you take part in the festival, you expressly acknowledge that your image may be used in the production of audiovisual programs, reports made for the purpose of promoting the event, by any means and in any format, without restriction of time or place.
Please send us an e-mail to request accreditation.
If validated, you will receive a reply by e-mail with a ticket. Without these, accreditation cannot be confirmed.
For reasons of environmental protection and cleanliness, the distribution of promotional leaflets and posters is forbidden in the festival area and on site.
Drinking water fountains will be available at the festival, so don’t forget to bring your own bottles! Please note that glass bottles are not permitted.
No, pets are not allowed (except assistance and guide dogs).
We’ve organized the festival in such a way as to welcome you in the best possible conditions and avoid you having to wait at the entrance, the toilets and the various stands.